Hardware Platforms
OpenScape Business X1, X3, X5 or X8 are "All-In-One" HW platforms with onboard IP access and support for up to 500 subscribers with IP, digital (UP0E), ISDN (BRI), analog (a/b), cordless (DECT) devices. UC Smart application is fully embedded. Connection to public WAN is done via SIP (LAN), ISDN (BRI and PRI) or analog trunks.
UC Booster Platforms
Two UC Booster options are available for OpenScape Business X3/X5 or X8:
OpenScape Business UC Booster Card is a Plug-In module for OpenScape Busness X3,X5 and X8. It is required for the UC Suite solution up to 150 UC users
OpenScape Business UC Booster Server is required for OpenScape Business X3/X5/X8 in case of of more than 150 UC users. The UC Booster Server is based on Linux (Novell SLES) and can be operated either on a server HW directly or in vitualized environment using VMware vSphere.
By using the UC Booster options the X3R, X5R and X8 models also can be enhanced with the following functions:
Open Directory Service
CSTA interface for connecting external applications
OpenStage Gate View with up to two cameras
Software Platforms
OpenScape Business S is the server-based "All-In-One" telefony and UC platform, which supports up to 1500 IP subscribers and IP (SIP) connection to the public network (WAN). It is designed for Linux (Novell SLES) operating system and can be operated either on a physical or on virtual machines with VMware vSphere. OpenScape Business S can be networked with OpenScape Business X1, X3, X5 or X8 as gateway for ISDN or anlog trunks or TDM / analog devices.
Features
OpenScape Business offers a unified software solution architecture based on modern and innovative communication technologies.
All-In-One Unified Communication solution for small and medium enterprises
Integrated voice services
Presence management (presence status)
Status based call forwarding
Call Journal
Favorites list
Dialing by mouse click
Visual voicemail
Drag and Drop Conference
Directory access with database connection
Mobility support
Fax support
Integration into business processes
Instant Messaging (IM)
Multichannel Contact Center
Integration of OpenScape Web Collaboration
Connectivity to Circuit
Multiple Sites support
Unified solution architecture
Scalable and flexible HW / SW and licensing
Easy to handle migration from HiPath 3000 to OpenScape Business (System box and almost all existing devices can be reused only the motherboard and the SW has to be replaced)
For detailled feature descriptions have a look into the OpenScape Busisness datasheet or feature description Documentation.
Voice features
Making calls: Setting up a connection, e.g., via speed dialing or directories
Call Signaling, Calling Line ID: CLIP, CLIR, COLP und COLR.
Functions during the call: Holding, redirecting and transferring calls
Controlling availability: Call forwarding and call forwarding - no answer
Conferencing: Different types of application-controlled and phone-controlled conferences
Optimizing communication: Handling calls more efficiently and sending texts to internal subscribers
Easy Operation: Resetting activated features, Direct Inward System Access (DISA) and multilingual text output
Working in a team (groups): Multiple subscribers and phones can be reached under one station number
UCD (Uniform Call Distribution): Uniform distribution of incoming calls to a group of subscribers (UCD group).
Emergency Calls: Hotline/Hotline after timeout or an emergency service
Supported phones and devices
OpenStage phones (IP/HFA, SIP and T)
OpenStage 10 T, 15,15 T,40, 40 G, 40 T, 60, 60 G, 60 T
OpenScape Desk Phone (IP,/HFA, SIP)
OpenScape Desk Phone IP 35G, OpenScape Desk Phone IP 35 eco and OpenScape Desk Phone IP 55G
OpenStage Key Modules
OpenStage Key Module 40, 60 and 80 for OpenStage 40 and 60
OpenStage Key Module 15 only for OpenStage 15
OpenStage Busy Lamp Field 40 only for OpenStage 40/60 HFA and OpenStage 30 T / 40 T / 60 T
Cordless CMI/DECT - IP/DECT telephones
OpenScape DECT Phone SL5, OpenScape DECT Phone S5, OpenStage SL4 professional, Gigaset S4 professional, OpenStage M3
PC Clients (HFA, SIP)
OpenScape Personal Edition (including Video support for SIP)
SIP phones (UC Suite) / AP adapter
SIP phones with RFC 3725 support.
Mediatrix 4102S (for connecting 2 Analog phones or G.3 FAX devices)
More information about supported features of SIP phones and their configurations are available could be found by reading Features and Configuration of SIP Devices page.
WLAN phones
OpenStage WL3
Analog and ISDN phones
Analog (a/b) phones
Digital (S0) ISDN phones